Last Updated: 05/10/2024

Privacy Policy

Artofmetalsigns respects the importance of protecting personal information. This Privacy Policy explains how data may be collected, used, stored, and shared when customers visit or make a purchase from our website.

By accessing or using our services, you acknowledge that your information may be handled in accordance with the practices described here. We aim to maintain clear communication while supporting secure and responsible operations.

Questions regarding privacy can be directed to support@artofmetalsigns.com. Our team is available 8:00 AM – 7:00 PM (EST), Monday – Saturday.

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Information We May Collect

When you interact with our store, certain information can be provided directly by you, while other data may be gathered automatically through your device or browser.

Information you provide

• Name
• Billing and shipping address
• Email address
• Telephone number
• Payment details necessary to complete a transaction
• Messages sent to customer support

Information collected automatically

• IP address
• Browser type and device characteristics
• General geographic region
• Pages visited and interaction data
• Referral sources

Some of this information is obtained through cookies or similar technologies.

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How We Use Information

Data may be used for operational and service-related purposes, including:

• Processing and fulfilling orders
• Coordinating manufacturing and shipment
• Communicating about purchases or inquiries
• Providing customer support
• Improving website functionality and user experience
• Preventing fraud or unauthorized activity
• Meeting legal or regulatory obligations

We may also use aggregated or non-identifiable information to analyze trends and enhance services.

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Order Fulfillment & Service Providers

Artofmetalsigns operates with the support of specialized third parties that assist with payment processing, manufacturing, logistics, analytics, and communications.

These providers receive information necessary to perform their functions but are not intended to use it for unrelated purposes.

Examples can include production facilities, shipping carriers such as USPS, UPS, or FedEx, secure payment gateways, and technology platforms that host or maintain our website.

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Payments

Transactions are processed through established third-party payment systems. Artofmetalsigns does not typically store complete card numbers within its own environment.

Payment partners manage financial information according to their respective security practices and privacy standards.

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Cookies & Tracking Technologies

Cookies are small data files placed on a device to help websites operate effectively. They may support remembering preferences, maintaining shopping carts, analyzing traffic patterns, and delivering relevant content.

Most browsers allow users to manage or disable cookies through settings. Choosing to block certain technologies could influence site functionality.

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Data Retention

We generally retain information for as long as necessary to fulfill the purposes described in this policy, unless a longer period is required or permitted by law.

Retention periods may depend on transaction history, dispute resolution needs, and compliance requirements.

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Security

We use a combination of administrative, technical, and organizational measures intended to help protect personal information. However, no method of transmission or storage can be completely secure.

Customers share information at their discretion and are encouraged to protect account credentials.

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Your Choices

Depending on your location, you may have the ability to request access, correction, or deletion of certain personal information.

To submit a request, please contact our support team. We may need to verify identity before proceeding.

Customers may also opt out of promotional emails by using the unsubscribe instructions provided in those messages.

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Children’s Information

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

If you believe a minor has provided data, please contact us so we can review the situation.

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Third-Party Links

The site may contain references to external websites. We are not responsible for the privacy practices or content of those services.

Reviewing their policies before providing information is recommended.

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Changes to This Policy

We may update this Privacy Policy periodically to reflect adjustments in operations, technology, or legal requirements. Revisions become effective once posted on this page.

Continuing to use the site after updates indicates acceptance of the revised terms.

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Contact

For questions or requests related to privacy:

Email: support@artofmetalsigns.com
Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday

Thank you for trusting Artofmetalsigns.