Comprehensive Shipping & Logistics Policy

United States Domestic Operations | Standard Flat Rate: $6.99

01. Our Strategic Shipping Commitment

At Artofmetalsigns, a premier custom decor brand managed by Jeff Mullis Clothing, we believe that the delivery of your custom art is as critical as the fabrication itself. Our administrative and logistics management hub is strategically located at 1012 Marquez Place, Suite 106-B, Santa, NM 87503. From this central location, we coordinate a complex network of fulfillment partners to ensure that every handcrafted sign meets our rigorous “Santa standards” before reaching your door.

To provide maximum value to our customers, we have standardized our shipping costs into a predictable $6.99 domestic flat rate. This fee is not merely for postage; it subsidizes the premium industrial materials required to protect heavy steel products and ensures every package is fully insured against the unpredictability of transit.

02. Delivery Timeline Transparency

Transparency is the cornerstone of our brand. Unlike mass-produced items, our Print-on-Demand (POD) steel art requires a multi-stage lifecycle.

03. Industrial Preparation & Handling

Our products are born from heavy-gauge industrial steel, necessitating a handling process that far exceeds standard e-commerce packaging. Your $6.99 shipping investment covers the following specialized stages:

• Precision Cutting: Utilizing fiber laser technology to ensure edges are sharp where designed and smooth where handled.
• Thermal Powder Coating: Our finishes are baked at high temperatures to create a bond that resists rust, fading, and peeling, even in harsh outdoor environments.
• Secure Crating: We utilize custom-engineered, double-walled corrugated cardboard and high-density polyethylene foam inserts. This “shield-packaging” is designed to survive the high-impact environment of modern sorting facilities.

04. Advanced Fulfillment & Security

To maintain our flat rate and ensure the safety of your order, Artofmetalsigns utilizes a decentralized fulfillment network. While all designs and customer service are centralized in Santa, NM, your order may be dispatched from a production facility closer to your shipping zone. This reduces “miles on the road,” minimizing the risk of damage and reducing our carbon footprint.

Courier Selection: We partner with FedEx, UPS, and USPS. The choice of carrier is determined by our logistics software at the time of dispatch to provide the most reliable route to your specific zip code.

05. Tracking, Taxes & Address Integrity

Tracking Protocols: Once your order clears Quality Control, an automated tracking link will be transmitted to your registered email. Please allow 24 to 48 hours for the carrier’s initial “Hub Scan” to reflect in their online system.

Address Accuracy: Our automated fulfillment requires precise data. Changes to shipping addresses are only possible within the first 12 hours of order placement. We cannot be held responsible for non-delivery or additional fees resulting from incorrect addresses provided during checkout.

Tax Compliance: Where applicable, sales tax will be calculated based on the destination address and clearly itemized alongside your $6.99 shipping fee before final payment.

JEFF MULLIS CLOTHING | ARTOFMETALSIGNS

Administrative Logistics: 1012 Marquez Place, Suite 106-B, Santa, NM 87503, United States

Direct Inquiries: support@artofmetalsigns.com

© 2026 Artofmetalsigns. All Domestic Shipments are Fully Insured.